Responsible for providing high quality customer service assistance when responding to inbound calls from Illinois Tollway and I-Pass customers. Call Center Agents will be responsible for assuring speedy resolution of inquiries utilizing all available channels. The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Customer Service Center. The Tollway crafted a deal for The Chicago Lighthouse, a Medical District non-profit that helps provide jobs for the blind and visually impaired, to manage call center operations for five years. For Patients To make an appointment: New appointments with Dr. Charbel, Dr. Hanjani and Dr. Aletich are handled through the Illinois Stroke Institute. COD-RC is a virtual center that provides information and opportunities to: 1) promote physical and mental health, 2) facilitate strong social support networks for all members of our college, and 3) encourage activities that foster equity, community engagement, and public service. And there were also times I had to deal with unruly callers. Reporter Anayeli Ruiz conducted interviews in Spanish and English with Tollway Director Joseph Gomez; Manager of Disability Services Jim Fernandez; and Customer Service Representative Beatriz Chavez. Hours of Operation: 24 hours/day, 7 days/week Phone: 312-355-5800 Option #2 877-FOR-LABS (Toll Free) The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Call Center Agent salaries at Illinois Tollway can range from $10-$11. General Neurosurgery appointments are made by contacting the UIMC Neurosurgery Clinic at 312-355-0510. I loved working on behalf of the Lighthouse for the Blind/ Illinois Tollway Call Center. Knew it was some sort of scam b/c she was stumbling through her speech, didn't state my name or any other pertinent information, almost sounded like they forgot they were "representing" the Illinois Tollway. This estimate is based upon 1 Illinois Tollway Call Center Agent salary report(s) provided by employees or estimated based upon statistical methods. Call Center agents will be responsible for providing high quality customer service assistance when responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, or processes. Please call toll free: 800-597-5970 for an appointment. They allow people with disabilities to do fulfilling work. The College of Dentistry is committed to prioritizing the health and wellness of our students, staff, and faculty. In October 2013, the Illinois Tollway opened a new 22,000-square-foot call center in the basement of a University of Illinois at Chicago building. And they offered alot of over time if desired. Main ID Center Satellite ID Center 750 S. Halsted St., 124 SCE, Chicago, Illinois 60607, MC 049 Tuesday & Thursday 8:30 AM -5:00 PM Phone: (312) 413-5940 Email: 828 S. Wolcott (@ Polk), 241 SCW, Chicago, Illinois 60607, MC 579 Monday – Friday 8:30 AM-5:00 PM Phone: (312) 413-5944 Email: NBC 5 and Telemundo recently profiled the Illinois Tollway Customer Service Center, which is managed by The Chicago Lighthouse. its a call center and they want you on the phone taking calls as only one could imagine. Address: University of Illinois Hospital & Health Sciences System Reference Laboratory 840 South Wood Street Room 170 Chicago, Illinois 60612. UI Health initially has received 1,950 doses of the Pfizer COVID-19 vaccine, which received Emergency Use Authorization from the FDA on Dec. 11, and began offering them Dec. 18, based on prioritization guidance from the Centers for Disease Control & Prevention (CDD) and the Chicago Department of Public Health (CDPH). Customer inquiries are submitted by telephone, mail, or e-mail. About 300 answer customer service calls for the Illinois Tollway at a call center in Student Center East. Cons. Funny thing the person just gave a generic name saying it was "Illinois Tollway" and I needed to call them about my account.